Mail Handler Job Description

Finding the best candidate to fill a vacancy can be a time-consuming process. An excellent job description is one thing that has helped and reduced this stress and risk. This will aid in the elimination of the majority of unqualified candidates. It also identifies the type of candidate.

In this post, we’ll look at a job description for a mail handler. We’ll cover everything you need to know about it, including how to write one.

This article will be extremely useful and insightful if you read it all the way through. Meanwhile, look through the table of content for an overview of what to expect in this article.

Who Is a Mail Handler?

A Mail Handler is a person that works in a postal office’s mailroom, sorts and prepares batches of mails for distribution by Carriers. They use machinery and other sorting equipment to organize letters and move large packages. 

Mail Handlers also load these items onto trucks for distribution to various homes and businesses by Mail Carriers.

Mail handlers also work as clerks at the front desk of the post office, selling stamps and boxes to customers and answering questions. 

They also weigh various packages to assist customers in applying the proper postage, ensuring that they comply with postal regulations and arrive at their destination on time.

A mail handler works for a company or the US Postal Service, sorting and processing mail (USPS). Private-sector mail handlers are in charge of inspecting incoming mail, sorting it by department, and ensuring that documents and packages are delivered to the correct person within the organization. 

Unloading mail containers, sorting mail into appropriate delivery sacks, repacking damaged packages, and transporting mail to distribution areas are all responsibilities of USPS employees. A mail handler is responsible for making sure that all mail is delivered to the correct location.

A high school diploma or equivalent is required to work as a mail handler. Mail handlers are often the first step in a career with the United States Postal Service (USPS). 

You must be able to lift and transport heavy packages and mail containers, as well as have the physical stamina to stand for extended periods of time. The ability to work independently, as well as strong organizational and communication skills, are additional requirements.

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Job Overview

It is your responsibility as a mail handler to ensure that mail reaches its intended destination. As a result, you must be dependable, quick, and well-organized. During peak times, mail handler assistants may assist you if you work in a large postal office.

According to the USPS, these temporary workers unload and move mail from trucks to conveying units, operate canceling machines, and make occasional deliveries.

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Responsibilities and Duties

The duties of a Mail Handler include managing incoming and outgoing mail, assisting mechanized dumpers by removing any letters that may have been left behind, and keeping work areas clean. 

They sort and cancel mail, prepare batches for distribution, and make deliveries on occasion. They re-wrap damaged packages occasionally. They must also keep records, fill out shipping forms, and work with copy machines.

Other responsibilities and duties may include:

  • Sorts packages using sorting and other machinery
  • Operates vehicles that are used to load mail onto trucks.
  • As a clerk, sells stamps, boxes, and other items at the front counter of a post office
  • Answers questions from the general public at the post office.
  • Before it is given to the mail carrier who will actually deliver it, it is organized by address and location.
  • Sorts packages using sorting and other machinery.
  • Operates vehicles that are used to load mail onto trucks.
  • Sells stamps, boxes, and other items at the front counter of a post office, etc.

Qualifications and skills

In order to do their jobs well, mail handlers should have a wide range of abilities. The following are some of the skills that Mail Handlers must possess in order to be considered for the position:

  • Physical fitness is important.
  • Lifting weights of up to 50 pounds
  • Ability to communicate in English
  • Pass the physical exam
  • Weekends and night shifts are available.
  • Maintain your drug-free status.
  • Optimal health

Salary Expectations

The average hourly wage for a Mail Handler is $17.28. Salary may vary depending on current postal pay policies or the candidate’s level of experience. After one year of service, mail handlers may be eligible for health insurance through the Federal Employees Health Benefits Program.

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Education and Training Requirements

A high school diploma or its equivalent is required for the position of Mail Handler. Candidates for the position of Mail Handler must pass a postal service exam as well as a test demonstrating their ability to check names and numbers quickly and accurately. 

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During their first weeks on the job, candidates receive on-the-job training and shadow more experienced workers. When they begin working, they will be able to observe and learn all processes.

Aside from a high school diploma or a GED, a mail handler is not required to have any formal education. While mail handlers who work for corporations may not be required to do so, those who work for the USPS must pass a test to demonstrate that they understand the job’s complexities. 

Many of these people learn everything they know on the job and participate in short-term apprenticeships to prove their worth. Companies that hire mail carriers usually don’t require candidates to have any prior mail handling experience as long as they can complete the tasks assigned to them.

Mail handlers must also be citizens or permanent residents of the United States. They must be 18 years old or older. Mail Handlers must pass drug tests and register with the selective service if applicable before being hired.

Working Conditions

While a mail handler will spend most of his or her time indoors sorting and routing mail, he or she may be required to go outside to load mail trucks on occasion. Because large machinery is used in the sorting process, the job has the potential to be hazardous; employees will be trained in safety procedures on the job.

The employee will be required to stand for eight hours or more per day, but shifts are rarely longer than eight hours, and mail handlers rarely work more than 40 hours per week.

Experience Requirements

There is no need for the prior experience because the company will train you on the job. Candidates for the position of mail handler must pass a criminal background check and a physical examination.

Recruiters for USPS positions use United States information resources to run a criminal background check. The candidate will not be eligible to apply for postal employment if the Inspection Service is unable to complete the background check due to residency outside of the United States.

Frequently Asked Questions on Mail Handler Job Description

What makes a Mail Handler different from a Mail Carrier?

A Mail Handler and a Mail Carrier have different roles and responsibilities, even though they both work in a post office and handle various packages and mail items. The Mail Handler will usually sort and prepare the mail before loading it onto the Mail Carrier’s truck.

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These items will be taken by the Mail Carrier, who will deliver them to each home or business along their designated route. They’re also in charge of gathering signatures for certain mail items as well as collecting money for postage-due letters and packages.

When the mailroom is particularly busy, the Mail Carrier may be called upon to assist Mail Handlers in sorting and preparing mail for delivery. Similarly, if the Mail Carrier has a lot of packages to deliver, the Mail Handler will help them along the way.

In what kinds of environments do Mail Handlers usually work?

Mail handlers typically spend the majority of their time in a mailroom, where they organize and route mail. They may also load and unload various mail trucks while working outside on their feet.

Mail handlers may also spend the majority of their time operating large machinery to assist in the organization and transportation of larger packages.

Some Mail Handlers are also assigned to work in the front office, where they are responsible for answering customer questions and resolving mail issues. When Mail Carriers have a large number of packages and letters to deliver in a single day, a Mail Handler may accompany them on the road to assist them in delivering these packages to the appropriate homes or businesses.

Is it possible for the post office to force you to work seven days a week?

Employees who are not full-time regulars can work up to 12.5 hours per day (including a 30-minute lunch break) and seven days per week, but not more than 60 hours per week.

Do mail handlers have access to a vehicle?

Mail handlers for the postal service must be at least 18 years old and registered with the Selective Service.

The candidate must show that he can lift and handle 50-pound mail sacks on a regular basis. He must have a clean driving record and pass the road test if he will be driving on the job.


Now that you know all there is to know about writing a job description for a mail handler position, We hope this post is as helpful as promised.

Please feel free to let us know what you think in the comments section below.



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