What are Staffing Companies? All You Need to Know in 2023

In today’s competitive job market, finding the right candidate for a job can be daunting for any company. This is where staffing companies come into play. Staffing companies, also known as recruitment agencies or employment agencies, are specialized firms that assist businesses in finding and hiring qualified candidates for temporary, permanent, or contract positions.

With their vast network of job seekers and expertise in matching candidates with job openings, staffing companies have become an essential resource for companies looking to streamline their hiring process and find the best talent available.

In this article, we’ll explore what staffing companies are, how they work, and what benefits they offer businesses and job seekers.

Also read this: How To File For An Unemployment Claim

Close up interviewer interview candidate apply for job at meeting room in office

What is a Staffing Company?

Companies that must fill specific roles sometimes turn to staffing companies to find qualified candidates. They aid businesses in supplying a variety of job categories, including. 

  • temporary (with a definite beginning and finish),
  • Temp-to-hire (where the duration of the assignment is flexible so that the employer may evaluate the candidate’s potential long-term fit with the business), and
  • Direct hiring (a permanent position in which the staffing company acts as a recruiter).

If the company still doesn’t need a qualified applicant, it will post an ad for the position on Indeed and other sites where potential candidates are likely to look for work.

Since sites like LinkedIn allow users to narrow their search results based on various criteria, including keywords, job function, geography, industry, and more, the company may also contact qualified prospects.

This method shines when looking to hire a specialist in a narrow field.

Then, the company will act like any other employer, accept applicants, hold interviews, and perform background checks. When a suitable applicant is available, the company will make that individual an employee (except for direct-hire positions).

The staffing firm is responsible for paying the employee and providing any benefits they may be eligible for. Still, the length of their actual job is up to the hiring company.

Also check this out: Hiring Manager Vs Recruiter: Definitions, Differences, & Similarities

What is the Staffing Company Process?

However, many small businesses still need help attracting and retaining competent workers. A record-breaking 69% of worldwide employers are having trouble finding employees with the ideal blend of technical, soft, and human abilities, as reported by data from ManpowerGroup. To get beyond this obstacle, consider working with a staffing company.

The following is a generalized outline of what to expect from a staffing company once you decide to work with one.

The employer contacts the staffing company. 

In the first step, you’ll contact an industry-specific staffing company and describe the role(s) you’re trying to fill, the number of people you’ll need to recruit, how quickly you’ll need them, and how much you’ll pay per hour or year.

The company creates the job description. 

The recruitment firm will create and promote a job description on your behalf. If it finds a candidate who seems like a good fit for the position, it may also make direct contact with them.

The company vets candidates. 

The interview process begins with the hiring company reviewing the resumes of potential candidates for the available position. They will then choose the most promising candidates to present to your company’s recruiting manager.

The employer makes the final decision. 

The hiring manager or business owner will interview the top applicants chosen by the recruiting company. As a result, you and your team will be able to save a lot of time that you would have spent sifting through applications.

The company takes care of the paperwork. 

The employment company often handles the contracts, taxes, and other administrative duties of onboarding new employees.

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How much does a staffing company charge?

The fees charged by staffing firms range from 25% to 100% of the gross salary of the individual they place. For instance, if the new hire’s hourly compensation is $10 and you and the employment company have agreed on a markup of 50%, you will pay the company $15 per hour.

If you decide to make a temporary worker a permanent employee, you may have to pay more than just the markup.

What are the advantages of using a staffing company?

Staffing firms have grown increasingly important as businesses have turned to contract, freelance, and temporary workers to fill vacancies in their workforce. Some advantages the appropriate staffing firm may provide your organization are listed below.

Fast hiring

The hiring process is lengthier and more complicated than in earlier decades due to changes in the employment market. Using the services of a staffing company streamlines and accelerates the process.

Reduced team workload

Instead of devoting a team member’s time to the time-consuming effort of recruiting, you can put that person to better use by having them focus on other, more crucial duties associated with their position by using the services of a staffing company.

A staffing company’s primary responsibility is to handle the recruiting process. However, if they have to spend time at work screening and interviewing multiple individuals, it may disrupt their daily routine and decrease productivity. You may remedy this issue by using the services of a staffing company.


When asked why so few firms are recruiting full-time workers, AJ Brustein, co-founder of the on-demand staffing platform Wonolo, gave many answers. Efficiency improvements have a significant role.

Specialized hiring

More than nine in ten businesses need help filling positions owing to a lack of qualified applicants, as stated in Monster’s Future of Work Report 2023. A specialist staffing business can ease the process of hiring a specialized worker with specialized expertise.

Some organizations, for instance, seek candidates just for positions in the legal or technological sectors. Recruiting firms can find you the best possible applicant for your open position since they have the networks, tools, and databases to access passive prospects actively seeking new employment.

And because of their in-depth familiarity with local pay ranges and market history and their keen eye for spotting red flags throughout the screening process, they can help you save money in the long term.

Reduced risk

Being an employer carries with it a number of legal obligations, such as paying taxes, providing health insurance, and observing all applicable labor regulations. Financial risk is associated with recruiting new employees if they are terminated or depart abruptly. A staffing company will take on many of these risks on your behalf.

Also read: 20 Jobs Hiring 17-Year-Olds With No Experience

What are the disadvantages of using a staffing company?

While there are plenty of benefits when using a staffing company for simplifying and accelerating your hiring process, it’s essential to be aware of the potential risks and downsides. 

Additional hiring costs

There’s no escaping it: A staffing company typically charges anywhere from 15% to 25% of your yearly pay as a fee. However, this number might rise or fall based on the specifics of your business.

However, according to data collected by Zippia, a company’s hiring expenditures might increase by more than 50 percent of the in-house HR department. It is also essential to weigh the costs associated with recruiting externally, such as lost time, money, and productivity. Each business must choose which of these two disadvantages is more significant.

Wide culture gap

A competent hiring firm will spend time getting to know your organization and its ideals, but it won’t have much of an understanding of the company’s culture.

This implies that while it suggested applicants may have the necessary qualifications, they may have different values and work styles from the rest of your team.

Although this is a concern, you may lessen it by instituting a cultural screening process within the company in addition to the standard vetting steps.

Reduced team bonding

Multiple interviews with various team members are a standard part of the conventional in-house employment procedure. By doing things this way, the company’s current employees may get to know the candidate and develop rapport with them before they are hired.

When a firm relies on a hiring company to conduct most or all of the interviews, the newly hired employee typically enters the organization as a total stranger and needs more time to establish trusting connections.

Temporary personnel, which You may wrongly view as inferior to permanent staff, might exacerbate this situation.

Reputation consequences

You may boost your organization’s reputation among potential hires and current staff by instituting a rigorous internal hiring procedure and making it a fixture of the company’s culture.

Even if a prospect isn’t available for a position with your company, they may still recommend it to others. But if you go with a recruiting company, you’ll trust their well-known name and track record.

Therefore, if an applicant has a negative experience with the company’s recruiting process, it may be interpreted as a reflection on your company.

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What are common misconceptions about staffing companies?

Employing a staffing firm does come with its share of drawbacks, but not all problems are what they seem. There are a few myths floating around concerning employing companies that you may read about here.

Too expensive

A common misconception about using a staffing company is that it costs too much to be worthwhile. Why spend money on hiring firms when you can do it yourself? Although hiring a hiring company at first may seem like a waste of money, doing so might save you money in the long term.

Lower candidate quality

Some businesses may assume that staffing company personnel are only available because they could not find other employment. That’s only sometimes the case, as Brustein pointed out; temporary workers are often overqualified for the positions they’re filling.

Also check out: How to Answer Unemployment Claim Questions in 2023

How do you start working with a staffing company?

So, you’ve hired a recruiting company—expert guidance on revitalizing a stale romance.

Find the right company.

Choosing the right staffing company is the first step to having your business’s hiring needs met by professionals. For Leverant, the most crucial factor was finding a firm with an impeccable record for ethical conduct.

A staffing company is an investment, like any other business connection, and it must provide benefits for you to consider it worthwhile.

Also, before signing up and paying for an on-demand staffing platform as opposed to a typical staffing company, you should look into user reviews to see whether or not other business owners and employees have had positive experiences with the platform.

Be clear about your needs.

When working with a reputable staffing company, you should be able to identify the best candidates for your open positions by providing detailed information about your company, the role, and the ideal candidate.

In addition to outlining the job’s duties and desired qualifications, you should inform the staffing company agent of company-wide norms about attire, working hours, breaks, etc.

Tell the recruiter what they need to know after you fully grasp what you want out of a candidate. Always keep the company apprised of any changes in your requirements and preferences so they can refine their search accordingly.

Verify that all employment-related legalities, such as worker categorization and payroll taxes, are taken care of when working with a staffing business. Staffing companies operate as the official employer for tax reasons in temporary and temp-to-hire positions. Therefore it is their responsibility to verify that the personnel they recruit are employees rather than independent contractors, as pointed out by Leverant.

Maintain a good relationship.

If you find a staffing company that consistently delivers excellent service and competent employees after some trial and error, continue with them and provide ongoing feedback. The conversation about how well the new hire is doing with your company agent might help in the future when looking for new employees.

Also read this: What are Private Companies? All you need to know in 2023

How much should you rely on a staffing company?

The demands of your company, the urgency with which you need to fill the post, and your available budget all play a factor in determining whether or not you should work exclusively with a staffing service. Part firms assist with every step of the hiring process, from posting a job description to bringing on a new emp

loyee, but you may want to do at least some of the screening yourself.

For instance, the candidate and their potential supervisor or executive team member might have a casual conversation or final interview.

This will allow the company to see whether the applicant fits in with the company’s culture and will enable the candidate to ask any questions the company might not be able to address.

When faced with a large influx of applications, some businesses engage a staffing company merely to do an initial screening. These companies then decide to take care of everything internally.

Alternatively, some organizations hire third-party companies to handle administrative tasks such as organizing interviews and distributing job postings. Companies can combine their internal recruitment efforts with hiring companies to obtain the best of both worlds.

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Is a staffing company a good choice for your business? 

Using a staffing firm may help you save time and energy during the hiring process, lighten the pressure on your present employees, provide options for the kind of personnel you bring on, and decrease your exposure to legal liability.

However, it costs up to 100% of an employee’s yearly pay to use its services, and its clients aren’t only sometimes the best cultural fits for the company.

Combining a company’s efforts with further internal screening can help find the best match. If you rely entirely on a staffing company, you should evaluate your organization’s wants, needs, and resources; research the firm’s references and reputation thoroughly; and make your recruiting needs known.

Upwork, Freelancer.com, and Wonolo are just a few of the on-demand hiring platforms that may replace the services of a typical staffing company by connecting you with qualified freelancers who are available to work on your schedule and from anywhere in the world.

Contractors hired using these sites are considered independent contractors and must be paid in full and issued 1099 at the end of the year on your dime. If they are categorized correctly, however, you will not be responsible for the usual employee hiring costs, such as payroll taxes and benefits.

Frequently Asked Questions

What is the meaning of staffing company?

A staffing agency, often known as a recruitment firm or service, is a business that helps businesses find qualified individuals for open positions. If you sign up with a staffing firm, you can network with several human resources professionals trying to fill available positions.

What is a staffing agency example?

Temporary positions that may arise over the holidays are just one type of opening that a staffing agency may help with. Work that begins as a contract but has the potential to turn into a permanent position if the contractor performs well during the trial period.

What are the roles of the staffing agency?

A staffing agency is a third party that facilitates the placement of job candidates with hiring organizations.

What are the four types of staffing?

To assist you in establishing your international hiring strategy, this sample International Recruitment Policy template explains the four global staffing approaches: ethnocentric, polycentric, geocentric, and egocentric.

How profitable is a staffing company?

According to the research, the largest temp employment firms have an average net profit margin of about 5%. The National Industrial Conference Board expects GDP growth to accelerate to 7.0 percent (annualized rate) in Q3 of 2021 and 6.0 percent year-over-year.


In conclusion, trading companies are an integral part of the global economy, connecting buyers and sellers from around the world and facilitating the exchange of goods and services.

As we’ve seen, these companies offer a wide range of services, from sourcing and procurement to logistics and financing, making it easier for businesses to expand their operations and reach new markets.

Whether you’re a small business looking to break into international trade or a multinational corporation seeking to streamline your supply chain, trading companies can provide the expertise and resources you need to succeed.

Working with a reputable trading company can reduce risk, save time and money, and achieve your business goals more efficiently. If you want to grow your business and take it to the next level, partnering with a trading company may be right for you.



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