Capital One Mortgage Review 2023: Interest Rates & Plans

Capital One, one of the top 10 bank-holding corporations in the US, guarantees to improve the home loan experience while optimizing savings. With years of experience in the industry, the firm has carved quite a niche in the Mortgage sector.

To know about Capital one, we have outlined and detailed their home lending procedure, mortgage rates, plans, and Capital one mortgage reviews, among many other details about this lending house.

What is Capital One?

A relatively new financial services company, Capital One was established in Richmond, Virginia, in 1988. Although it might be best recognized for its credit card business, it also provides ordinary banking services, including savings and checking accounts and mortgage, auto, and personal loans.

Although it also provides corporate accounts and commercial banking services, one of the biggest consumer lenders in the country focuses primarily on consumer financial services.

It is a Fortune 500 firm and one of the top 10 deposit-generating banks in the country. Although most of its retail locations are in New York, New Jersey, Texas, Louisiana, Maryland, Virginia, and the District of Columbia, it also conducts business nationally via mail and through its website.

How to Qualify for a Mortgage as a First-Time Home Buyer

Purchasing a home for the first time can be an exciting but also overwhelming experience. One of the biggest hurdles for first-time home buyers is figuring out how to qualify for a mortgage. Here are some tips on how to increase your chances of getting approved for a mortgage as a first-time home buyer:

1. Get your credit score in order

Your credit score plays a big role in determining whether or not you will be approved for a mortgage. Lenders want to see that you have a history of making your payments on time and managing your debt responsibly.

Improve your credit score before applying for a mortgage if your credit score is low. This may include paying off outstanding debts, correcting errors on your credit report, and refraining from applying for new credit.

2. Save for a down payment.

A down payment is the amount of money you put towards purchasing your home when you take out a mortgage. The more you can put down, the better your chances of getting approved for a mortgage. Ideally, it would be best to save at least 20% of the home’s purchase price for your down payment.

3. Know your budget

Before you start looking for a home, you must know how much you can afford to spend. Consider your income, expenses, and outstanding debts to get a rough idea of your budget.

This will help you narrow down your search to homes that are within your price range and will also help you determine how much you can afford to put toward a down payment.

4. Get pre-approved for a mortgage.

Before you start looking for a home, getting pre-approved for a mortgage is a good idea. This will give you an idea of how much you will be able to borrow and will also help you when it comes time to make an offer on a home.

To get pre-approved, you must provide your lender with information about your income, employment, and credit history.

5. Be prepared to provide documentation.

Once you have been pre-approved for a mortgage, your lender will need to verify the information you provided. Be prepared to provide documentation such as pay stubs, tax returns, and bank statements.

6. Be ready to move quickly

Once you find a home you want to purchase, it’s important to move quickly. The housing market can be competitive, and you don’t want to miss out on your dream home because someone else made an offer before you.

Shop around for a good mortgage rate

Different lenders will offer different mortgage rates. Shop around to find the best rate and terms for your needs.

Get professional guidance, and consider hiring a real estate agent to guide you through the process.

Qualifying for a mortgage as a first-time home buyer can be challenging, but following these tips can increase your chances of getting approved. Remember to get your credit score in order, save for a down payment, know your budget, get pre-approved for a mortgage, be prepared to provide documentation, move quickly, and shop around for a good mortgage rate. With the right preparation and a little luck, you’ll be on your way to owning your first home.

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Capital One Mortgage Plans

Capital One offers a variety of mortgage products to meet the needs of different borrowers. Here is a brief overview of the mortgage plans available from Capital One:

Fixed-rate mortgages

These loans have an interest rate that remains the same for the duration of the loan. Capital One offers fixed-rate mortgages with terms of 15, 20, and 30 years.

Adjustable-rate mortgages (ARMs)

These loans have an interest rate that can change over time based on market conditions. Capital One offers ARMs with terms of 3, 5, 7, and 10 years.

Jumbo Loans

These loans are for loan amounts that exceed the conforming loan limits set by government-sponsored enterprises (GSEs) such as Fannie Mae and Freddie Mac. Capital One offers jumbo loans for loan amounts up to $3 million.

Home Equity Loans

These loans allow you to borrow against the equity you have built up in your home. Capital One offers home equity loans with terms of 10, 15, and 20 years.

Home equity lines of credit (HELOCs)

These are a type of revolving credit that uses your home as collateral. Capital One offers HELOCs with terms of 10 and 20 years.


Capital One also offers a variety of refinancing options, including rate-and-term refinancing, cash-out refinancing, and streamlined refinancing.

Capital One Mortgage Application Eligibility

To apply for a Capital One mortgage, you will need to provide the following documents:

  • Proof of income, such as pay stubs or tax returns
  • Proof of employment, such as a letter from your employer or W-2 forms
  • Proof of assets, such as bank statements or investment account statements
  • Proof of homeowners insurance
  • A copy of the sales contract or agreement of sale for the home you are purchasing

It is essential to shop around and compare mortgage rates and terms from multiple lenders before deciding. Capital One recommends working with a mortgage broker or a real estate agent to help you find the best mortgage product for your needs.

Who Bought Capital One Mortgages?

Capital One announces the sale of almost $17 billion worth of mortgages to the Credit Suisse AG subsidiary DLJ Mortgage Capital, Inc. After the sale, Credit Suisse AG is now a crucial component of Capital One’s activities.

Does Capital One issue Mortgages?

In November 2017, Capital One, N.A. announced the choice and announcement to leave the residential mortgage industry. This decision was carried out during 2017 and 2018. Because of this, Capital One, N.A. is no longer involved in servicing or creating residential mortgage loans.

This includes loans that Capital One, N.A. handled on our behalf for businesses we have already acquired, such as Chevy Chase Bank, FSB, GreenPoint Credit, GreenPoint Mortgage, Hibernia, N.A., ING Direct, and North Fork Bank, among others.

Your new servicer’s name and address should appear on the monthly statement you get, along with information on who is now servicing your loan and where you should make payments and correspondence.

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Capital One Mortgage Servicing

If you have a mortgage with Capital One, the company will handle the servicing of your loan. This includes collecting your monthly mortgage payments, maintaining your escrow account (if you have one), and providing customer support if you have questions or need assistance with your loan.

If you have any issues or concerns with the servicing of your mortgage loan, you can contact Capital One’s customer service department for assistance. The company has a dedicated team of customer service representatives who can help you with various issues, including payment difficulties, escrow-related questions, and more.

It is important to keep up with your mortgage payments and to contact your servicer if you have any issues or concerns. Failing to make your mortgage payments can lead to severe consequences, such as default or foreclosure.

If you are having difficulty making your payments, you may be able to work out a solution with your services, such as a loan modification or forbearance plan.

Does Capital One approve of everyone?

Bad credit, especially scores below 630, is acceptable for the Capital One Platinum Secured Credit Card. Acceptance is not assured, though. The issuers of credit cards, including secured ones, will consider your income, indebtedness, and other variables.

Capital One Mortgage Rates

The 15-year fixed-rate mortgage from Capital One will give you a fixed-rate and payment for the life of the loan if you’re looking for a fixed-rate mortgage without any unpleasant surprises.

The 30-year fixed-rate mortgage can be the best option if you want a lower monthly principal yet plan to stay in your house for a long time.

People who plan to move or refinance every five to seven years will benefit from the 5/1 adjustable-rate mortgage. This rate is fixed for the first five years; after that, it will fluctuate based on the loan’s terms.

Like this, Capital One’s 7/1 adjustable-rate mortgage, which has a fixed rate for the first seven years, is for short-term homeowners. Since you are locked into a fixed rate for a shorter period with these options, you will receive a lesser rate.

Who Is Eligible for a Capital One Mortgage?

Your home loan application will be evaluated by Capital One based on several factors, including your credit score, debt-to-income ratio, maximum attainable down payment, and job stability.

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1. Credit Rating

It is simpler to be authorized for a home loan the higher your credit score. Also frequently associated with cheaper interest rates is a high credit score.

Your credit score is the result of a variety of factors, including how frequently you open new credit or loan accounts, how long you have had other credit or loans, how much credit you currently have available to you, how many recent credit checks you have had, and whether you make your payments on time. Capital normally sees anything above 660 One favorably.

2. The ratio of debt to income

How much of your pre-tax monthly income goes toward paying off debt is indicated by your debt-to-income (DTI) ratio. Taxes, credit card bills, auto loans, student loans, child support, and alimony are all included in this. However, depending on your specific situation, Capital One prefers that your DTI be less than 50%.

3. Down Payment

Your upfront investment toward the cost of your property is known as the down payment. Make a down payment of roughly 20% of the home’s purchasing price as a general guideline.

A significant down payment signals to Capital One that your loan might be less risky, which might result in a reduced interest rate.

4. Job Security

The job history and stability check, like the credit check, confirms your likelihood of repaying the loan. A trend of consistent income is what Capital One is looking for.

For instance, acquiring a loan will be simpler if you have worked at your present position for at least two years. Capital One Mortgage reviews your employment-related characteristics as part of the loan approval procedure.

Capital One Mortgage Reviews

We discovered many Capital One mortgage reviews, from ecstatic clients to frustrated clients replete with remorse. To give you a heads-up on what to anticipate if you choose Capital One for your home loan, we thought it would be helpful to present a summary of consumer feedback.

Capital One Mortgage Review on LendingTree

Let’s begin with reviews of Capital One home loans on LendingTree. From 2692 evaluations, LendingTree users gave Capital One an average rating of 4.4 out of 5, with timeliness and customer service ranking as the two best qualities. Specifically, 60% of LendingTree users gave Capital One five ratings, while only 2% gave them one.

Customers appreciated the competent and skilled personnel, with one reviewer stating that her representative went above and above to accommodate her loan needs.

The evaluation of interest rates, fees, and closing costs was positive. It was also mentioned that using the mortgage calculator made it simple to determine the particulars of a home loan.

Capital One Mortgage Review on CreditKarma

Reviews of Capital One mortgages from Credit Karma told a different tale. Despite just 12 reviews, 58 percent of them were one-star ratings. Only 34% of reviews had four or more stars.

Some clients called their experience “a nightmare” and charged the salespeople with deceiving them.

Capital One Mortgage Review on and

Reviews from other businesses, like Consumer Affairs and, present a similar, unfavorable picture of many complaints, deceptive sales tactics, and above-average interest rates. The limited lending alternatives (fixed-rate or adjustable-rate mortgages) and reviewers also mentioned that Capital One only offers services in eight states.

Capital One Mortgage Review Summary

Capital One has received mostly positive reviews for its mortgage products. Customers have praised the company for its competitive rates and convenient online application process. Some customers have also mentioned that the company’s customer service is helpful and responsive.

However, Capital One has received some negative reviews like any lender. Some customers have reported difficulties with the underwriting process or have had issues servicing their loans.

As with any mortgage lender, it is important to review the terms and conditions of the loan carefully and to ask any questions you may have before committing to a mortgage.

It is always a good idea to shop around and compare mortgage rates and terms from multiple lenders before deciding. This will help you find the best mortgage product for your needs and ensure you get a competitive rate.

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Frequently Asked Question

Is Capital One a lender?

In addition to financing for manufactured, senior, and affordable housing, their financing experts have extensive experience in conventional loans, green financing, structured deals, and affordable housing. They are also the top lender for Fannie Mae’s student housing.

What is the lowest credit score to buy a house?

In general, getting a loan to buy a property requires having a credit score of at least 620. Most lenders set it as the minimal credit score required for a conventional loan. Having said that, a credit score as low as 500 might still be used to qualify for a loan.

Is Capital One a trusted bank?

Reputation for excellent customer satisfaction: Capital One was ranked as the top bank for the second consecutive year in the 2021 J.D. Power National Banking Satisfaction Study.


Capital One provides excellent information about its loan options and has an A+ rating with the Better Business Bureau.

While numerous reviewers bemoaned inefficiencies, customers and rating agencies praised Capital One’s strengths. Do your research to find deeper hints that will help you decide.



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