Kohl’s Hiring Process | Job Application, Interviews, and Employment

With over 1500 departmental stores and retail networks across the United States, Kohl’s has grown to become one of the most significant clothing and fashion lines. That is no easy feat. The bulk of the credit goes to the hardworking employees at Kohl’s. So how do you get hired at Kohl’s? In this article, we will discuss Koh’s hiring process, Kohl’s employment, and job application.

Overview of Kohl’s Corporation

Maxwell Kohl, a Polish immigrant who owned a corner grocery shop, launched the company in 1927. Except for Hawaii, Kohl’s shops may be found in every state in the United States.

Kohl’s has also eclipsed its biggest competition, J. C. Penney, the country’s largest department store chain. It is presently among the top retailers in revenue and retail sales. In addition, the brand has established itself as one of the most recognizable names in the fashion world.

Kohl’s Hiring Process

Kohl’s invites applications from interested applicants over the internet. The candidate must first go to the website, check in for the job opening and its prerequisites, and then apply. Depending on your hobbies, you can discover a range of professions. Every year in September, hiring activities are generally held. Except for Hawaii, Kohl’s has stores in every other state in the United States. 

Applying for a job at Kohl’s is as simple as filling out an online application through the company’s career site, which is also the first step in kohl’s hiring process.

Go to kohlscareers.com and look for the position you’re interested in. The website will give you an extensive list of job openings to select your favorite place. Once you’ve decided on a post, click on the job’s title.

After clicking, you will be able to view the job description and the application criteria. Move to the bottom of the page, click the highlighted Apply Now button, and carefully follow any further instructions.

Khol’s Assessment Test 

Even though Kohl’s does not have an official evaluation exam for applicants, interviewers have their ways of evaluating your CV. The chosen applicants will be contacted for a second round of assessment (if necessary) or an interview.

As part of the recruiting process, Kohl’s does not require an evaluation exam. Before asking applicants for an in-person interview, recruiters have a screening method.

As an applicant, you will be advised to complete any required screening procedures before moving on with the employment process.

Read also: 10 Important Interview Etiquette that You Must Keep to Secure a Job in 2023

Khol’s Interview Process 

Depending on the position, kohl’s hiring process differs. Applicants are usually interviewed in the break room by the recruiting manager.

The focus of the interview is mostly on your approach to the position you are looking for. It’s a procedure that allows the interviewer to determine if you’re a good match and have the necessary skills.

The interview is also used to determine how you react to specific circumstances in your department. They generally figure out all of this based on how you respond to specific queries.

Most Kohl’s workers feel the interview process is simple to complete, but it shouldn’t stop you from preparing thoroughly. You will have an advantage in passing the interview if you have done your homework.

You must become familiar with the company’s corporate culture. To learn more about what Kohl’s wants from workers, go to the company’s official website, www.kohls.com, and click on About Us.

As much as possible, try to respond to inquiries quickly and confidently. Only take as much time as is needed to respond to a question.

Khol’s Orientation and Training 

At Kohl’s, new workers receive an orientation. According to some employees, this stage of kohl’s hiring process is highly stressful.

You and other applicants will be in a conference room throughout the orientation, viewing movies and listening to instructors who will teach you about your work, the company’s culture, and how to deal with customers.

It takes three days to finish the entire procedure.

You will also see the premises to familiarize yourself with the working environment and put what you learn into practice.

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Kohl’s Careers and Jobs

There are several occupations and careers available at Kohl’s; however, the following are some of the most notable:

Full-time sales lead: Through relationships, product expertise, and operation execution, this individual is responsible for boosting sales and delivering a positive experience for the company’s customers. They also direct the sales staff by utilizing technology and product knowledge.

  • Part-time beauty advisor

This individual is in charge of cultivating and increasing client loyalty by satisfying their beauty demands correctly. They also educate consumers about the company’s offerings before assisting them in selecting the best product for their requirements using a consultative technique.

  • Loss prevention supervisor (full-time)

This position is responsible for increasing corporate profitability by developing and maintaining successful LP programs that reduce theft risk and raise associate awareness. They are also in charge of devising and implementing anti-theft methods.

  • Full-time retail sales associate

This person performs some of the same responsibilities as a full-time sales lead, dealing with customers on the sales floor, maintaining the store, and utilizing technology to enhance the consumer shopping experience.

  • Shop manager

This person is in charge of creating the recruiting strategy for critical positions in the store. They also supervise the store’s operations and collaborate effectively with the store’s executive team to plan and implement its strategy.

  • Full-time visual merchandiser

This professional manages visual merchandise planning and execution (displays, mannequins, forms, graphics, and lighting). They are also in charge of keeping the storage area clean, tidy, and well-organized.

Read also: 100 PA School Interview Questions To Prepare With

Working at Kohl’s: What to Expect

Employees at Kohl’s are pleasant and willing to help one another when required. Long-term employees who are competent have a better chance of promoting and receiving a raise in pay.

Even though some individuals believe otherwise, the firm offers a relatively flexible work schedule and does not favor staff above consumers.

On the other hand, working at Kohl’s necessitates dedication and a professional demeanor while dealing with consumers.

Employees that have a hard time dealing with clients are thought to be inept. Even if you have an excellent cause, you might not be able to get any time off.

How long does it take Kohl’s to hire?

Unlike many other firms, kohl’s hiring process stipulates that they frequently contact interviewees quickly following the interview. They do not remain silent or take many weeks to react to applications.

According to many Kohl’s staff, they will contact you within two days after your interview.

Kohl’s will also inform you of the outcome of your interview and whether or not they will hire you. If you haven’t received a call within two days, you should expect a response within a week.

Read also: What to Wear to an Interview as a Man in 2023

Kohl’s Interview Questions

1. Tell us about yourself?

  • This is the stage of Kohl’s hiring process where you talk about your previous work experience, skills, hobbies, etc. Make sure whatever you are saying relates to the job you are applying for at Kohls.

2. What can you tell us about Kohl?

  • Kohl’s first opened in Brookfield Wisconsin in 1962.
  • Kohl’s head office is in Milwaukee, Wisconsin.
  • The founder is Maxwell Kohl.
  • Kohl’s is a department store offering clothing and household goods.

3. Why do you want to work for Kohl?

To respond to this, state why you love the product and the kind of service you receive at Kohl’s you would want to be part of the team.

4. What is your greatest strength?

The best way to respond to this question is to describe the skills and experience that you have which directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

5. What is your greatest weakness?

This is a trick question. The trick to answering is to admit that you are in fact human and have weaknesses but are working on them. Most importantly, state a weakness you believe won’t hinder your chances with Kohl’s hiring process.

For instance; state how you have poor communication skills and how you have enrolled in a class to help you perfect that.

6. How would you deal with an upset customer?

The trick is to always know the customer is always right. To handle a situation like this; you do the following;

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

7. Where do you see yourself in five years?

Most companies ask this to gauge how ambitious or zealous you are in wanting to work with the company. To scale Kohl’s hiring process, be diplomatic with your answer.

State what you will like to be doing after 5 years, or how you will like to move up the ranks at Kohls.

8. Why should I hire you?

This is the stage in Kohl’s hiring process where you talk about your skillset and what you can offer the company. Ideally, list all sets of skillsets you possess that you think might be required for the job.

9. What hours can you work?

Companies want someone who is flexible. With the COVID-19 pandemic and the advent of remote work also, it’s important you let the hiring team at Kohl’s know that you are open for remote work. That is a plus.

10. Why did you leave your last job?

This is a trick question designed to have you say something bad about your previous job/employer! Don’t fall for it.

Instead, let the hiring team know you have outgrown your challenges or you are probably looking for more challenges. 

Don’t under any circumstance say money is a motivating factor, and most definitely don’t say anything bad about your past employer. The folks in charge of Kohl’s hiring process will instantly disqualify you when you do so.


Kohl’s is a profitable business that has helped tens of thousands of people find work and create successful careers.

Applicants looking for a job at Kohl’s will benefit from the information offered in this article.

This article explains Kohl’s hiring process thoroughly, including step-by-step instructions on successfully going through it. If you use this information correctly, you may become a Kohl’s team member.


What is the wage like at Khol’s?

The compensation varies depending on the type of employment and the team member’s position, but the average hourly wage is roughly $11. The compensation scale for higher-level positions varies, although it can reach $28 per hour.

Are workers paid on a weekly or monthly basis? 

Kohl’s employees are paid every week.

How is Khol’s dress code like?

Wear solid black business casual, collarless tops/t-shirts/dresses, etc., with comfy capris or jeans to Kohls. Skirts should not be less than 2 inches above the knee in length.

As a team member, how much of a discount do you get?

Employees are eligible for a 15% discount.



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