10 Insurance Frauds You Must Know

The insurance industry loses $80 billion annually to insurance fraud. In, 2020, 107,000 fake insurance claims were recorded in the UK alone worth £1.2bn uncovered by insurers.

The world of insurance is supposed to be a safety net, a guardian angel in the face of misfortune. But insurance fraudsters make this an arduous task. The evolution of technology may end insurance fraud, but until then, it’s important to be aware of common fraudulent activities to stay safe.

This article reviews 10 Insurance Frauds that are prevalent in the insurance sector.

What is Insurance Fraud?

Insurance fraud is any intentional deception designed to secure an unfair financial advantage from an insurance company.

According to The Insurance Information Institute (Triple-I), insurance fraud is a “deliberate deception perpetrated against or by an insurance company or an agent for financial gain.” 

This includes policyholders making false or exaggerated claims to receive benefits they are not entitled to, such as filing for a car accident that never happened or inflating the value of damaged property. Also, denial of valid claims or underpaying policyholders by insurance companies is considered insurance fraud.

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10 Insurance Frauds You Must Know

To safeguard yourself and your assets, below are 10 common insurance frauds you must know:

#1. Health Insurance Frauds

Health insurance fraud accounts for an estimated 3-10% of all healthcare spending in the U.S., translating to billions of dollars lost each year.

  • a. Falsifying Medical Records

Some individuals may falsify medical records to exaggerate illnesses or claim reimbursement for treatments they never received.

  • b. Billing for Services Not Rendered

Healthcare providers might engage in billing fraud by charging insurance for services that were not provided to the patient.  This financial burden ultimately gets passed on to consumers in the form of higher premiums. 

#2. Auto Insurance Frauds

Auto insurance fraud is a crime, not a victimless act. It raises your premiums and weakens the safety net for everyone.

  • a. Staged Accidents

Criminals may intentionally cause accidents to make fraudulent claims, leading to increased premiums for honest policyholders.

  • b. False Injury Claims

Exaggerating or fabricating injuries from an accident to claim higher settlements from auto insurance companies is a rampart auto insurance fraud.

  • Exaggerated Claims

Padding a claim with inflated repair costs, nonexistent injuries, or phantom damage is a common auto insurance fraud. Document everything, from pre-accident photos to repair estimates, and avoid emotional pleas to the insurance company.

  • Phantom Passengers

Poof! Passengers magically appear on claims, inflating payouts. Be mindful of who’s in your car and document their presence if necessary.

  • Rental Rip-Offs

Scammers might extend rental car periods or claim damage never caused by you. Keep receipts and document the condition of the vehicle before and after use.

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#3. Property Insurance Frauds

Property insurance fraud is estimated to cost the U.S. billions of dollars annually, inflating premiums for everyone and eroding trust in the system.

  • a. Inflated Claims for Damages

Policyholders exaggerating the extent of damages to their property to receive larger payouts from insurance companies is a property insurance fraud.

  • b. Arson or Intentional Property Damage

Engaging in arson or causing intentional damage to property for insurance purposes is a severe form of property insurance fraud.

#4.Medical Insurance Fraud

Medical insurance fraud in the US alone costs an estimated $80-$100 billion annually, inflating healthcare costs and jeopardizing the well-being of patients.

Billing for unnecessary procedures, faking illnesses, or upcoding (billing for a more expensive service than was provided) are all forms of medical insurance fraud. Carefully review your medical bills and report any suspicious activity to your insurance company. Below are common medical insurance fraudulent activities:

  • Billing Blunders: This category encompasses a range of scams, from upcoding (billing for a more expensive service than provided) to phantom procedures (billing for services never performed). Scrutinize your medical bills and report any discrepancies.
  • Patient Padding: Exaggerating symptoms, faking injuries, or even sharing prescriptions can be considered fraudulent acts. Be honest and accurate about your health to avoid complications.
  • Provider Perpetrators: Unethical healthcare professionals might engage in practices like unnecessary surgeries, prescribing addictive medications for personal gain, or performing unnecessary tests. Research your providers and report any suspicious activity.
  • Diagnostic Deceit: Fabricated or manipulated diagnoses can lead to unnecessary treatments and inflated bills. Be an informed patient, ask questions, and seek second opinions if needed.
  • Equipment Exploits: Renting or borrowing expensive medical equipment for personal gain or faking equipment malfunctions to receive reimbursements are illegal activities. Report any observed misuse.

#5. Identity Theft

Identity theft affects millions of people worldwide, with the US alone experiencing an estimated 650,000 cases annually.

Scammers may steal your identity to file fraudulent claims in your name. Be careful about who you share your personal information with and monitor your credit reports for any suspicious activity.

By being informed, vigilant, and taking proactive measures, you can cast a bright light on your digital shadow, deterring the lurking threats and safeguarding your identity in the ever-evolving online world.

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#6. Life Insurance Fraud

Life insurance fraud occurs across the globe, costing the industry billions of dollars annually and impacting premiums for everyone. Deception can lead to denied claims for genuine beneficiaries, leaving them vulnerable in times of grief and financial hardship.

This often include:

  • Lying on Applications: Concealing pre-existing conditions, risky hobbies, or employment changes to obtain lower premiums is a common form of fraud.
  • Staging Events: Fabricating accidents, suicides, or even deaths to collect payouts is a dangerous and illegal act.
  • Policy Shenanigans: Lapsing policies before a planned event or canceling after filing a claim are deceptive tactics to avoid paying premiums.
  • Ghost Policies: Selling nonexistent policies to unsuspecting individuals leaves them with no coverage when disaster strikes.
  • Beneficiary Schemes: Colluding with beneficiaries to inflate claims or fake relationships for payouts can lead to legal repercussions.

#7. Fake Providers

Phony doctors or repair shops may collaborate with fraudsters to submit false claims. This deception often leads to unnecessary tests, inflated bills, and even identity theft, leaving patients facing financial hardship and emotional distress.

You must check credentials and verify licenses before engaging with any service provider. Fake provider insurance fraud comes in different forms, such as:

  • Unlicensed Practitioners: Individuals lacking the necessary qualifications and training pose as doctors, nurses, or other healthcare professionals.
  • Credential Forgery: Fraudsters may use forged or stolen licenses and certifications to appear legitimate.
  • Online Charlatans: The internet provides a fertile ground for fake providers, offering dubious treatments and miracle cures through websites and social media.
  • Ghost Clinics: Fake clinics operate illegally, often in makeshift or unsanitary conditions, putting patients at further risk.

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#8. Cyber Insurance Scams

With the rise of cybercrime, fake cyberattacks and data breaches are used to make fraudulent claims on cyber insurance policies. Be cautious about online threats and report them promptly to your insurance company.

Cyber insurance fraud wears different faces like:

  • Fake Policies: Ghost brokers peddle nonexistent or inadequate policies, leaving victims vulnerable in the face of real attacks.
  • Exaggerated Claims: Inflating the scope or cost of cyberattacks to reap higher payouts is a common scam tactic.
  • Data Deception: Fabricated or manipulated data about security breaches or vulnerabilities can be used to file fraudulent claims.
  • Insider Schemes: Collusion between employees and cybercriminals to stage attacks and claim benefits poses a significant risk.
  • Social Engineering: Phishing scams and other deceptive tactics aimed at stealing policy information or manipulating claims processes are prevalent.

#9. Workers’ Compensation Fraud

Faking injuries or exaggerating work-related ailments is a common way to exploit workers’ compensation systems. Report any suspicious behavior to your employer or the authorities.

Worker’s compensation insurance fraud includes:

  • Faking Injuries: Simulating or exaggerating injuries to receive benefits, often through staged accidents or falsified medical reports.
  • Stretching the Truth: Extending periods of disability beyond actual recovery time or concealing pre-existing conditions to prolong benefits.
  • Misclassifying Injuries: Claiming injuries as work-related when they occurred outside the workplace, blurring the lines of responsibility.
  • Doctor Duplicity: Collusion between dishonest healthcare providers and workers to fabricate or inflate medical bills.
  • Ghost Employees: Filing claims for fabricated or non-existent employees to collect fraudulent benefits.

#10. Ghost Policies

Peddling nonexistent policies to unsuspecting victims, leaving them with no coverage when disaster strikes is an insurance fraud. Always verify policy details with your state insurance department.

Beware of:

  • Online Entrapment: Fake insurance websites and social media scams proliferate, luring victims with suspiciously low premiums and easy online sign-up processes.
  • Unlicensed Brokers: Untrustworthy brokers may peddle ghost policies, pocketing premiums while providing no actual coverage.
  • Misunderstanding Terms: Complex insurance jargon and hidden clauses can lead to unintentional purchase of inadequate or nonexistent coverage.
  • Preying on Desperation: Ghost policies often emerge after disasters or periods of financial hardship, capitalizing on victims’ vulnerable state.

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What is the most common crime committed by insurance agents?

Premium Diversion, upcoding, and misrepresentation of facts are some of the most common crimes committed by insurance agents.

Premium diversion involves stealing the premiums paid by clients and pocketing the money themselves, instead of forwarding it to the insurance company. This can happen through skimming cash payments, manipulating online transactions, or creating fake policies.

 Misrepresentation of facts plays out when they intentionally provide false or misleading information on applications or claims forms. This often includes concealing pre-existing conditions, exaggerating losses, or lying about the circumstances of an accident.

You should be vigilant and informed about these insurance policies and report any suspicious activity to the authorities and relevant regulatory bodies.

How can I report suspected insurance fraud?

Reporting suspected insurance fraud is crucial to combatting this harmful activity and protecting yourself and others. If you are scared of retaliation, you can always report anonymously to NICB: Here are some steps you can take:

1. Gather information:

  • Document everything: Write down specific details about the suspected fraud, including dates, names, policies involved, and any evidence you have, such as emails, documents, or witness accounts.
  • Identify the insurance company: Determine which insurance company or agency is involved in the suspected fraud.

2. Choose your reporting channels:

  • Contact the insurance company directly: Most insurance companies have dedicated fraud hotlines or online reporting systems. You can report your suspicions and provide the information you gathered.
  • Report to the National Association of Insurance Commissioners (NAIC): The NAIC is a US-based organization that oversees insurance regulation in all states. You can file a complaint online through their website: https://content.naic.org/consumer.
  • Report to the National Insurance Crime Bureau (NICB): The NICB is a non-profit organization dedicated to fighting insurance fraud nationwide. You can report your suspicions anonymously through their hotline (1-800-TEL-NICB) or online form: https://www.nicb.org/.
  • Contact your local law enforcement agency: If you believe the suspected fraud involves criminal activity, such as forgery or theft, you can also report it to your local police department or sheriff’s office.

3. Be prepared to answer questions:

  • When reporting, be prepared to answer questions about the suspected fraud from the insurance company, regulatory body, or law enforcement agency. The more information you can provide, the easier it will be for them to investigate.

4. Follow up:

  • After reporting your suspicions, keep track of the progress of the investigation. You may be contacted for further information or updates.

What are the Worst Insurance Fraud Cases in History?


The world of insurance is unfortunately not immune to deception, and some cases of fraud have become infamous for their audacity, scope, or sheer cruelty. Here are a few examples of the worst insurance fraud cases in history:

1. Dr. Jacques Roy (2017)

This Texas physician defrauded Medicare to the tune of $375 million by billing for unnecessary medical procedures and treatments for healthy patients.

As part of his elaborate scheme, he even created fake medical charts and diagnoses. His conviction and sentence of 35 years in prison sent shockwaves through the healthcare industry.

2. John and Anne Darwin (2007)

This British couple attempted to fake John’s death in a kayaking accident to collect a life insurance payout. Anne even staged a “discovery” of his belongings and filed a claim.

However, their meticulously planned scheme unraveled when John was spotted alive in Panama, leading to their arrest and imprisonment.

3. Verdon Taylor (2018)

This Florida resident orchestrated a massive health insurance fraud ring involving stolen identities and fake medical claims.

He bilked insurance companies out of over $40 million before being apprehended and sentenced to 40 years in prison.

4. Isabel Parker (1995)

Nicknamed the “Queen of the Slip-and-Fall,” this Californian woman filed over 40 fraudulent lawsuits against businesses for alleged slip-and-fall injuries.

Her elaborate schemes included planting objects on the ground and feigning injuries. Her reign of deceit ended when she was caught on camera faking a fall, leading to her arrest and imprisonment.

5. The Great London Fire Insurance Fraud (1726)

This historical incident involved a group of businessmen who set fire to their warehouses to collect insurance payouts.

Their elaborate scheme, which involved bribing officials and manipulating witnesses, ultimately unraveled, resulting in the execution of several perpetrators and significant reforms to the London fire insurance system.

Frequently Asked Questions

How can I protect myself from falling victim to insurance scams? 

Stay informed about common scams, be wary of unsolicited offers, and double-check the legitimacy of service providers before engaging them.

What are the penalties for insurance fraud?

Penalties can range from fines and imprisonment to denial of future coverage.

How common are insurance frauds?

A US-based organization estimates that insurance fraud costs the US $308.6 billion annually, representing roughly 10% of all insurance losses.

Can technology eliminate insurance fraud?


While technology has undoubtedly become a powerful tool in the fight against insurance fraud, eliminating it remains a challenging goal.

Conclusion

Each day, cases of insurance fraud are reported across the globe. While the industry is working hard to eradicate these fraudulent acts, you must protect yourself and your assets by not falling victim to insurance fraudsters.

This article explains in detail the 10 most popular insurance frauds throughout history. Being aware of these dubious acts and schemes will save you and others a whole lot.

References

  • Insurance Business Mag.com – the 10 worst insurance fraud cases of all time
  • ClaimSpi.com – Top 10 Types of Insurance Fraud in America
  • InsurTechDigital.com – Top 11 worst insurance scams in history

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