It Works Reviews: Products | Sign-Ups | Legit or Scam?

Sarah messaged me one day through Instagram asking me if I’d be interested in trying It works products. I agreed to buy some hair vitamins.

I thought I was buying one bottle for $33 (overpriced but whatever, I was trying to support a friend) but without realizing it, I signed up as a “loyal customer,” which automatically charged $33 per month, for three months.

To cancel these charges costs $50. Meanwhile, It Works website will not even allow you to remove credit card information before you have completed the three months.

This is a review of It Works from an aggrieved customer!

Now, hear the story of Mark and Cindy, It Works founders.

Mark was a high school math teacher and basketball coach in Allegan, Michigan. Cindy was a stay-at-home mom with three children.

They were rich in love and filled with dreams, but struggling to make ends meet financially. 

Mark and Cindy devised a plan to earn an extra $500 a month through a home-based business opportunity.

The story goes on to form It Works!

I am just wondering how a company found to bring relief turned into a scam!

You’ll be amazed at the discoveries at the end of this “It Works” review. Read along!

About It Works

Mark B.Pentecost and Cindy Pentecost are the founder and CEO of It Works. It started in 2001.

He says it is an industry-leading beauty and nutrition company that empowers people to live the life of their dreams.

It Works has badged some awards for itself like the 3XINC 500 honorary award and Direct Selling News 2018 best places to work and global 100.

A company that 3 headquarters in Palmetto Florida, Dublin Ireland, and Seoul South Korea doesn’t look like a scam.

There is even an annual income disclosure statement on their website. How many companies have that?

Similarly, according to the Better Business Bureau (BBB), It Works! Has received a C+ rating. As of January 2021, there are 258 total customer reviews posted and 469 customer complaints. 210 complaints have been closed in the past 12 months.

Yes, you guessed right. I am actually impressed with their portfolio. What about their products? You’ll find out in due cause.

Lastly, It Works! is a multi-level marketing company that offers many products ranging from beauty to nutrition.

Do you want to know about the specific products they offer, read along with us!

It Works Products Review

As we mentioned earlier, the products at It Works range from beauty to nutrition. You’ll see products including slimming body wraps, greens powders, skincare treatments, essential oils, KetoWorks supplements, and Lifestyle probiotics and shakes.

The products were made to help promote weight loss, tighten and tone the skin, enhance beauty, boost physical performance, and improve overall health and wellness.

Specifically, some products include the following.

  • Keto Coffee
  • Skinny Brew
  • Thermofight X
  • Keto Tea
  • Sleepy Tea
  • Refresh Daily Cleansing Gel
  • Repair Ageless Night Cream
  • Protect Ageless Day Cream
  • Dr. Nassif Targeted Solutions like Firming Neck Treatment, Illuminating Facial pads
  • Carb Control
  • Cleanse
  • Ultimate Body Applicator
  • Hair Skin Nails
  • Advanced Formula Fatfighter
  • Defining Gel
  • Super Greens and Super Reds
  • Collagenworks
  • Stretch Mark
  • Lip & Eye
  • Energy
  • Probiotic

The list we gave above is not complete as there are numerous products. But, here is the category of the product It Works have:

Don’t let the nice design deceive you, customers complain that these products are both overpriced and bootless.

You really need to learn this: How To Become A Reseller Of A Product & Make Profit In

How Does It Works Work?

Basically, With It Works, you can either become a distributor or join as a loyal customer.

As a loyal customer, you can buy It Works products from Wrap and get up to 40% discount.

Although the company has a 30-day product return policy, some of the It Works customer reviews have bothered on this policy. The complaints are that the company’s customer service is quite uncultured. In cases of refunds, many customers do not get their refund. Then, those who do, get only half. Customers who cancel orders get $50 deducted from their account.

For the distributors, sign up on It work before becoming one.

Again, you need a business mentor to work as a distributor. The company can connect you with one or you provide the information of a distributor while registering.

Share your links with others, build your teammate, let others purchase products through your link, and build your business all the way up.

How can I Make Money From It Works?

To make money from It Works, you need to become a distributor.

When you join as a distributor, you get the business builder kit which will help you qualify for a fast start bonus.

The benefit is that you get a personalized It Works website and an eSuite. These are free for the first month and subsequently, you pay a monthly subscription fee.

The company also gives you a promo code for 10% off It Works apparel, accessories, or business tools. Then, you get a digital starter kit to work from home.

So how exactly do I get money?

As a distributor, you earn 10% commission for every loyal customer who shops.

In addition, you can also grow your network by registering people under you and earn. You earn for anybody who purchases any product using your link.

Earning can start immediately you register.

Read more reviews here: Arbonne Reviews 2023: Is Legit As The Claim Or Pure Scam?

Is It Works Scam or Legit?

This is one question potential customers usually ask – is It Works scam or legit? And before we give a final verdict on this, we will allow you to read the It Works reviews by users. While some were gotten from its website, others are from other platforms.

We took a blend of these not to give a biased view. And as you know, no manufacturer will speak evil of his products even when the customers are complaining.

Here are the It Works review.

#1 Review

Because of It Works!, I’ve gone completely debt-free! I was able to leave a job that kept me away from home nine months out of the year, including holidays. When you are open to learning and growing and take quitting off the table, amazing things happen! 

Chelsea C. From Pensacola, FL

#2 Review

 It Works! was an answer to a prayer. I was stressed about money, had a family to support, and needed extra income. Now I’m able to buy gas, pay bills, and in the next three months my student loans will be paid off! I get to spend another summer lean, strong, energized, and healthier than ever thanks to our amazing products. 

Kelly L. From Ossining, NY

#3 Review

I have been taking the thermofight x for two months, I have seen no results. took me forever to navigate their site then realized you have to put a ticket in to cancel. I explained to them my disappointment since I was told I would loose 30 pounds in 30 days. not happening! asked to cancel my order and was told I would be charged $50, this company is a scam! products don’t work and when you want to cancel you have to pay them. Very disappointed in the product and company.

Christina Brooks

#4 Review

I don’t even know where to start with this company. The first product that I ordered was the Hair Skin and Nails which brought me so nauseous and sick I needed to return them. I contacted the representative that’s told me that she told me that I needed you put in a ticket I’m like I don’t understand why you just can’t return them. Go to send them back they’re telling me they’re going to charge me $50 for canceling my subscription early. So I sent you my representative I will try another product. I tried the skinny coffee they charge my account back on October 16th still have not received the product and now it’s art November 11th. Got to let them know don’t even charge me anymore cuz I don’t want nothing.

Lisa Jane. From Trustpilot

#5 Review

I started this product and shortly after, I started having thyroid issues (not product-related) and my doctor advised I discontinue It Works because of the medication she put me on. So, I contacted the company and I was aware I would have to pay the membership fee because I canceled before the 90-day trial so I paid the fee and got a partial refund.

In the meantime, they did not shut off my auto-ship as stated and I was charged and received another shipment of monthly products. I did not even open the package, requested a refund, and mailed it back immediately at my expense. After two weeks, I finally got a refund but it is only partial again. I just tried to live chat with Jay and he disconnected me. I am beyond mad and disappointed in this company and you cannot get a hold of a live person as there is no phone number listed on their website!


Our verdict

As we mentioned earlier, it is only a manufacturer that will see nothing wrong with his company even when the faults are glaring.

The positive reviews of It Works that shows it is legit and not a scam is from the distributors only. In fact, the ex-distributors didn’t have any praise for the company.

Basically, the customers complained of poor customer service, superflux charges, and shipping of products even when they had canceled orders and subscriptions. One said in exact terms” the products don’t just work!”

Bearing in mind that every business exists for the sole aim of fulfilling customer needs, we advise anybody going into It Works to look before he leaps. It may be a mirage for all I know.


Customers reviewed that It Works products do not work!

We might be tempted to agree with them because there is a disclaimer on the website after listing products that say ‘the Food and Drug Administration has not evaluated These statements. This product is not intended to diagnose, treat, cure or prevent any disease‘.

I wouldn’t know the meaning of the statement, but if it did not intend the products to diagnose, treat, cure, or prevent any disease, what exactly are they meant for?

We will leave you to answer that.

Is It Works scam or legit? Truthfully, I wouldn’t know.


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