Stockers, also known as inventory clerks, receive goods and pack them in stores, providing beautiful displays and properly labeled prices. Stockers are also in charge of notifying customers about offers and responding to client questions.
Find out what a stocker’s job description should include ranging from job requirements, duties, responsibilities, to skills.
Who Is a Stocker?
A stocker, also known as a stock clerk, is in charge of making sure that shelves, bins, displays, storage, and aisles are properly stocked so that customers can find and purchase the merchandise they want.
Stockers work in retail and warehouse settings, receiving, unloading, and unpacking cartons, crates, and boxes of bulk or packaged goods, and inspecting labels and information before moving it to its proper location.
A high school diploma is frequently required to work as a stocker. The daily tasks are physically demanding, requiring most of the shift to be spent lifting heavy loads and moving around the work floor.
A stocker’s work hours are frequently outside regular business hours, including at night and on weekends.
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What Are The Skills And Qualifications Required Of A Stocker?
Attention to detail is one of the essential characteristics of a skilled Stocker. A Stocker should follow verbal and written instructions because they receive and stock merchandise. A Stocker should be an excellent communicator, both written and spoken, as part of their customer service skills. Employers often prefer a Stocker who has the following skills and qualifications in addition to the general ones:
- Math fundamentals
- Ability to stand for long periods and lift heavy items
- A valid forklift license is required.
- Excellent computer skills and the ability to work under pressure
How Much Does A Stocker Earn?
A Stocker’s hourly wage in the United States is $12.86. The salary, however, may vary depending on the company and the location. A stocker’s average length of service is less than a year. Overtime pay for most Stockers averages $3,750 per year.
Education And Training For A Stocker
A high school diploma or its equivalent is required of a stocker. Stockers with prior computer and physical education experience have a better chance of landing a job. For a Stocker looking to advance in the industry, an associate degree in logistics or business is a plus.
Stockers typically receive on-the-job training that lasts a few weeks after they are hired. The Stocker’s training focuses on familiarizing them with relevant policies, job responsibilities, and necessary employee software. Stockers who switch jobs frequently within the same industry typically have a shorter training period.
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What Is The Workplace Of A Stocker Like?
Stockers work in a variety of retail and department store settings. Smaller businesses may only have one or two stockers, who report to the store owner directly. Stockers in larger stores may report to their department and store managers.
As shipments arrive and are dispatched to the sales floor, a stocker spends the majority of their shift moving merchandise. Stockers can also keep track of shipments. A stocker may also operate a forklift to move big volumes of items, depending on the size of the store and their qualifications.
Stockers often work part-time, while full-time employment is possible. Although some stores have their stockers on the clock during business hours, stockers frequently work after business hours. Smaller retailers may only receive product shipments once or twice a week, but larger stores may receive supplies regularly. The frequency with which a business receives goods shipments directly impacts how many hours a stocker may work in a week.
They are usually employed by department stores, warehouses, and retailers of all sizes. On the other hand, small businesses can have a smaller team of Stockers, whereas large businesses can have as many Stockers as they need. Because most training is done on the job, prior experience may not be required. Previous experience, on the other hand, can help speed up the training process and make a candidate more appealing.
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What Are The Steps To Becoming A Stocker?
To become a stocker, follow these broad guidelines:
A high school diploma or an equivalent is required
A high school diploma is required to work as a stocker. Individuals can take the General Education Development test (GED) without a high school diploma to acquire a nationally recognized certification equal to a high school diploma.
Concentrate your efforts on computer classes
Putting your time and effort into any computer courses you take during high school can help you develop the information and abilities you’ll need to operate the stocking software you’ll use as a stocker.
Get your associate’s degree
A post-secondary degree is not required for a position as a stocker. Still, suppose you do decide to go back to school. In that case, an associate degree in logistics can help you stand out as a more competitive candidate and provide the groundwork for a career in the retail logistics industry.
Completing your stocker training
When you start working as a stocker, you’ll go through a stocker onboarding process. This time typically lasts a few weeks and is designed to teach you the essentials of your job.
Progress in the logistics industry
After working as a stocker in a retail store for a while, you might want to consider moving up in the retail logistics industry.
Stocker Job Description Template
There are several job descriptions templates to consider:
Stocker Job Description Template 1
Description of the Position
[CompanyX] relies on the efficiency and effectiveness of our stockers as one of the world’s largest retailers. We rely on the focus and strength of these multitaskers everywhere, from our warehouses to our sales floors.
We’re looking for a stocker to join our team in [location], where they will be responsible for receiving, storing, and shelving a wide range of goods and products. The ideal candidate is meticulous in their attention to detail and can keep track of multiple aspects of the warehouse and sales floor at all times. Inventory accuracy, assembly quality, and software proficiency will be entrusted to you for tracking purposes. The most successful stockers have a knack for luring customers with attractive product displays.
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Duties and responsibilities
- Follow the procedures and standards for stocking the store.
- Handle inventory with caution and precision.
- Maintain a safe working environment by adhering to safety programs and OSHA compliance.
- Follows the company’s safety policies and procedures and encourages others to do so as well.
- Ensure that each order is carefully received and placed.
- Responsibilities on a daily and monthly basis
- Loading, unloading, sorting, picking, stocking, staging, fabrication, and transportation of goods are all tasks that must be completed.
- Load and unload materials into and out of designated storage areas like racks, shelves, or vehicles.
- Check that each package has the correct number of products.
- Maintain and replenish product displays, making sure they’re rotated, organized, stocked, labeled, and clean.
- Marking codes, prices, and stock numbers, for example, can be used to identify items.
- Review and analyze productivity with warehouse managers, and talk about loss prevention.
Qualifications and Skills
- GED or high school diploma
- At least 18 years old
- Lifting capacity of up to 40 pounds
- Basic stocking procedures knowledge
- Excellent computer skills and meticulous attention to detail
- Qualifications that are preferred
- Multilingualism (English, Spanish)
- It’s a plus if you have a current forklift license.
Qualifications that are preferred
- Multilingualism (English, Spanish)
- It’s a plus if you have a current forklift license.
Stocker Job Description Template 2
We are looking for an energetic and friendly stocker to receive goods for the store and ensure that these goods are packed and marked with prices. Stockers are also responsible for arranging attractive displays, informing customers about special offers, and answering questions about the stock.
To be successful as a stocker you must be reasonably fit and treat all customers respectfully. A good stocker has excellent knowledge of the store’s products and specials and provides customers with helpful information to improve their shopping experience.
- Receive goods for the store.
- Pack items.
- Label items with prices.
- Create attractive displays for goods.
- Assist customers with queries.
- A high school qualification or equivalent.
- Prior experience in retail would be advantageous.
- Professional appearance.
- Friendly disposition.
- Reasonable fitness level.
Frequently Asked Questions On Stocker Job Description
Stockers primarily sort inventory, whereas Store Clerks interact with customers regularly. While stockers may assist customers in locating the item they seek, their primary responsibility is to unload and organize merchandise. To assist store clerks in informing customers, stockers communicate with them about which things are out of stock or have low inventory. After customers have gathered everything they require from the store, store clerks assist them in purchasing their chosen items. Stockers only deal with sales orders related to replacing or restocking goods, while store clerks also deal with cashing out customers.
Stockers frequently replace goods during off-hours at stores, when the store is closed to customers or has a lower volume of customers in the store. They might start their shift by going over an inventory order and unloading inventory from a truck or shipping container. They print barcodes and attach them to their corresponding SKUs before putting items on shelves. They load items onto lifts and carts, then place them in the proper location and straighten things that have already been placed on the shelf. Stockers also take expired or out-of-date items off the shelves and record them as waste.
When performing repetitive tasks, good stockers can stay focused and motivated. They have the physical strength and stamina to repeatedly squat or climb ladders to lift heavy boxes and place items at varying heights. When handling fragile or heavy goods, stockers exercise caution and pay attention to potential hazards and safety risks. They also work quickly to complete tasks on time and expedite the supply chain when accepting deliveries.
- indeed.com – Stocker Job Description: Top Duties and Qualifications
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