Xfinity Home Security System Reviews | 2022

Comcast’s high-speed internet, phone, and cable services are likely familiar to you. However, through their subsidiary, Xfinity, this telecoms behemoth offers home security.

It’s called Xfinity Home and based on research and testing, these intelligent technologies provide comprehensive home security and smart home automation.

While their packages and plans aren’t precisely inexpensive, they are simple and easy to grasp. Best of all, if you combine other Xfinity services with home security, you can save money.

But how do the packages, plans, and prices stack up against those offered by other brands? Let’s take a look at what’s going on here.

What’s Xfinity Home?

Xfinity Home is a comprehensive home security solution that includes expert monitoring and cutting-edge technology, all of which are professionally installed and powered by Xfinity WiFi.

Xfinity Plans and Pricing

If you don’t bundle your Xfinity Home systems, they can get pricey. They provide two different equipment bundles as well as two different monitoring options.

You can finance the equipment packages for 24 months without paying interest, for about $15 or $20 per month, depending on the kit you choose.

To avoid the monthly payments, you can buy the equipment upfront for $360 or $480.

Xfinity Home Security Equipment

Base Home System: $15 per month or $360 upfront
Complete Home System: $20 per month or $480 upfront

We’ll go over each of these packages in further detail, highlighting exactly what you receive for your money. However, it’s vital to note that these prices are roughly 15% higher than the industry average for the time being.

It’d be fantastic if home security and automation cost only $15 or $20 per month. With Xfinity Home, though, that’s just the beginning. A two-year professional monitoring agreement is also needed for all customers.

If you finance your equipment, this arrangement will cost you an additional $40 or $50 per month, bringing your total equipment and monitoring fees to $55 on the low end and $70 on the high end.

Xfinity Monitoring Plans

Home Security Plan: $40 per month
Home Security Plus Plan: $50 per month

It is recommended that you bite the bullet and buy the equipment outright if your budget permits it. If you choose this option, Xfinity’s 24-7 professional monitoring will cost you only $40 or $50 each month.

We’ll go through the features of their monitoring plans in more detail later, but you can anticipate smart home controls, real-time alerts, live HD video, and a handy function that allows you to operate your security system with your TV remote.

Xfinity Home Equipment Packages

Xfinity offers a variety of bundle deals, however, their main offerings have lately been reduced to two equipment packages: Xfinity Base Home and Xfinity Complete Home. We enjoy what these packages have to offer for the money.

Their easy-to-use touchscreen control panel is far superior to the plastic panels offered by many other brands. Even their most basic package includes a modest number of entrance sensors, whereas most firms simply include one.

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Another factor to consider is that Xfinity requires professional installation, which means that a technician will need to come to your home to complete the task.

Xfinity Base Home System – $15 per month or $360 upfront

The Xfinity Base Home System comes with everything you’ll need to keep your modest house safe. It has a cellular backup option and is battery-powered. The Xfinity mobile app on your smartphone also allows you to access and operate your system.

If you have more than three windows or doors in your home, you’ll need to acquire additional sensors, which might be costly with Xfinity. The following items are included with the Xfinity Base Home System:

  • 1 touch-screen interface
  • 3 sensors for entry into a window or door
  • 1 motion sensor that is safe for pets
  • 1-yard sign advertising Xfinity Home Security
  • 1 Xfinity Home app for remote control
  • Backup batteries and cellular systems

Xfinity Complete Home System – $20 per month or $480 upfront

Everything in the Base package is included in the Premium equipment package, plus two additional door and window sensors, a wireless keypad, and an HD interior and outside Xfinity camera.

This bundle is suggested over the Base package if you can afford it. The difference in pricing is $120, but you get an extra $200 in devices. Installing a security camera, in my experience, elevates home security to a whole new level.

The Xfinity Complete Home System contains the following features:

  • 1 touchscreen control panel
  • 5 window and door entry sensors
  • 1 pet-friendly motion sensor
  • 1 wireless keypad controller
  • 1 indoor or outdoor HD Xfinity camera
  • 1 Xfinity Home Security yard sign
  • Xfinity Home app for remote control
  • Battery and cellular system backup

Xfinity just makes the cut when it comes to equipment quality. Their equipment design and construction aren’t particularly noteworthy.

The products were scrutinized from every perspective during the testing process. The devices felt good in the hands, but only marginally better than less expensive systems like Ring or SimpliSafe.

Xfinity Home Review

3.4 stars out of 5

According to Usnews, it is ranked #11 in Best Home Security Systems of 2022, #4 in Best Professionally Installed Home Security Systems and #5 in Best Self-Monitored Home Security Systems.

Xfinity is best for:

Existing Xfinity customers who qualify for bundled service discounts

Customers seeking a system that employs only one manufacturer’s equipment to ensure optimal compatibility

Customers who wish to pay one bill for their home security, cable television, and internet services

Xfinity is not recommended for:

Those looking for a video doorbell that isn’t yet available

People who are not Xfinity customers will not be able to take advantage of Xfinity Home’s discounts and integration with other services because they are not Xfinity customers.

Xfinity Home’s high-quality equipment, user-friendly mobile app, motion sensors that ignore pets up to 85 pounds (higher than many competing systems), compatibility with a wide range of smart home equipment, and seamless integration with Xfinity’s cable TV and other services are among the features that reviewers praise.

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They do, however, point out a few drawbacks with Xfinity home. There are certain hidden fees, as well as an astringent cancellation policy, which differs depending on where you live.

Some customers have also complained that Xfinity salespeople are pushy when it comes to purchasing a system.

Existing Xfinity customers who want to add security and/or home automation technology will find Xfinity Home to be the most appealing option. It’s simple to add the security system at a discounted price if you already have Xfinity services. 

The security system comes with a beautiful touch-screen panel and flexible software that allows you to arm and disarm the system from anywhere.

Xfinity has also worked with Lutron Caseta and Philips Hue for smart lighting, Ecobee and Cor for smart thermostats, Chamberlain for a smart garage door opener, and August and Kwikset for smart locks.

This makes building a smart home on top of your security system and controlling it all through the Xfinity app pretty simple.

Unlike some of the security systems reviewed by Usnews, the Xfinity app allows you to create smart home automation, known as Scenes, that does tasks such as turning on lights when you unlock the front door.

There is no extra payment for this feature. Xfinity, on the other hand, does not support Amazon’s Alexa or Google’s Assistant for voice control. Instead, if you have Xfinity TV, you may deliver speech commands to your house using the voice-controlled remote control.

The touch-screen controller, keypad, Xfinity Home app, desktop subscriber portal, voice remote control, and keychain remote are all available to arm and disable the system as well as manage additional rules and functionalities.

To watch cameras, set up rules, and arm/disarm the system, you utilize the wired, easy-to-navigate touch-screen controller or the Xfinity Home app.

The video monitoring service, which can be purchased and used separately from the basic home security system, is one of Xfinity Home’s strengths.

You can watch live video streaming and view brief clips on your television and mobile app without paying a monthly subscription if you buy an Xfinity camera or a compatible third-party camera.

You can get 24/7 video recording from up to four cameras, allowing you to record, rewind, and review up to seven days of video history.

Artificial intelligence is used by corporations to filter continuous recordings for specific persons and cars. You can also download and share clips using the service.

How to Buy Xfinity Home

To buy Xfinity Home:

  • Choose a package: If purchased in advance, Xfinity offers two equipment sets that range in price from $360 to $480.
  • If you want, you can purchase more equipment a la carte.
  • Choose between two monitoring programs, each costing $30 or $40 each month.
  • Make arrangements for a professional installation.


Comcast Xfinity House, based on past experience, has the equipment and monitoring strategies necessary to secure your home from top to bottom. The value is undeniable, especially when you consider their home automation and video surveillance capabilities.

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Also, keep in mind that Comcast Xfinity is a well-known cable provider. We discovered that Comcast’s Internet availability area spans 39 states in the US, serving a staggering 111.6 million people.

As a result, you shouldn’t have any problems connecting to your Comcast Xfinity home security system. The business is linked!

Of course, their equipment isn’t cheap, but they do offer interest-free financing to help ease the financial burden. If you’re looking for simple packages and monitoring plans that won’t break the bank, Xfinity Home could be the right option for you.

Xfinity Home | FAQs

How much is Xfinity Home?

For upfront purchases, Xfinity Home provides three equipment packages, starting at $360 and going up to $480. Without a contract, expert monitoring plans go from $30 to $40 each month. Long-term contracts with Xfinity come with various discounts.

How is Xfinity Home monitored?

Without a contract, the cheapest Xfinity Home professional monitoring option costs $30 per month. With a suitable camera, you can get smartphone notifications, real-time alerts, cellular backup, and live video streaming.

Video recording and motion-activated recording are included in the Home Security Plus Plan ($40). Xfinity offers long-term contract reductions, but the details are not available on the internet. Self-monitoring is not possible with this technology.

What is Xfinity Home's warranty?

The warranty is valid as long as you are an Xfinity Home subscriber.

How do I contact Xfinity Home's customer service?

Customers can visit Xfinity Home’s physical locations for customer support, and online chat is available 24 hours a day, seven days a week.

What text and email notifications can I get?

With the Xfinity Home System, you can receive notifications by text, email, mobile app, and television. It can be tailored to your needs, such as alerting you when a window or door is opened.

Will my pets set off the alarm?

Xfinity Home claims that its motion sensors can distinguish between animals and humans and that pets weighing up to 85 pounds will not set off alerts.

Does Xfinity Home support emergency duress or distress code?

Customers can use a unique duress code to alert the monitoring center if they’re being forced to disable the alarms by an intruder, like with many security systems.

Does Xfinity Home offer a panic function?

On the touch-screen panel of Xfinity Home, there is an emergency button. When you press and hold this for two seconds, a panic alert is sent to the monitoring center.

This will set up an alarm, and the center will contact you and, if necessary, the police. The Xfinity mobile app does not have this feature.

Does Xfinity Home integrate with my thermostat?

You can either purchase the Xfinity Zen smart thermostat as part of your home security system or connect an existing device, such as the Ecobee Smart Thermostat.


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