7 Eleven is a Japanese-American convenience store chain with its headquarters in Dallas, Texas. It started as ice-house storefronts that sold bread and milk in 1927.
They renamed the company 7 Eleven in 1946 to reflect the operating hours of the time. They are in over 18 countries worldwide as of June 2018.
7 eleven have job opportunities for people of all skill levels, from corporate positions to store clerks.
This article fully outlines the 7 eleven hiring process and the potential careers you should look out for when applying.
Table of contents
What Careers Can You Apply For During The 7 Eleven Hiring Process?
Sales Associate
As a sales associate for 7 Eleven, you are on the front line of all customer interaction with the company’s brand; therefore, your position is an integral part of the overall success of the company.
Sale associates must be courteous, friendly, and eager to meet the needs of the customer. . In this job, you’re expected to keep the store clean and stock merchandise on shelves, and operate the cash register.
You’ll also receive specialized training and learn how to order merchandise and restock the shelves as you gain more experience in the store.
Qualified applicants must have a high school diploma or equivalent, must have excellent communication skills, and the physical ability to handle frequent standing.
The job does not require much heavy lifting, but they expect you to occasionally lift up to 40 to 50 pounds.
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Senior Sales Associate
Similar to the Sales Associate position, the Senior Sales associate is also a brand ambassador for the 7 Eleven franchise.
Understanding and meeting the needs of each customer is your top priority. A senior sales associate at 7 Eleven performs the functions of a team leader. In this position, you will lead your team of sales associates during your shift.
The most important thing about this job is that you have to provide the absolute best customer service possible. A high school education along with 6-9 months of Sales Assistant experience or equivalent is preferred.
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Assistant Store Manager
The Assistant Manager works closely with management to make sure that the store’s overall standards are met. This includes maximizing guest services and ensuring store profitability.
Responsibilities include creating and managing schedules, preparing shift reports, assisting management, and maintaining equipment and ground.
Assistant managers must be able to handle customer complaints efficiently, make daily bank deposits, and follow credit card, money order, and check cashing policies.
Preferred candidates work well with others and foster a team player environment by coaching employees and encouraging them to excel. The Assistant Store Manager also fills in for the Facilities Manager when needed.
In order to perform banking tasks, assistant managers must have a valid driver’s license, reliable transportation, and valid automobile insurance.
Store Manager
Store managers facilitate the provision of a superior customer experience, through quality team building and management, as well as ensuring the consistent display of the brand’s core values.
Responsibilities for this position include overseeing the store’s daily activities, ensuring proper staffing, brand promotion, implementing new product lines, store safety and security, as well as ensuring convenience and food store compliance with local, state, and federal laws.
General Manager
This job puts you in a position where you are completely responsible for the success of your store. You will make business decisions regularly and you’ll oversee all of your store’s operations.
It is important to be very hands-on with this type of job. You’ll make certain they properly trained your employees and that they are performing at an optimal level.
Also, it’s important to know that this position requires you to maintain open communication with your assistant store manager. This will ensure the success and profitability of the store.
You will also be constantly emphasizing the importance of providing excellent customer service to your employees. Duties include maintaining a desirable work environment, managing store finances, merchandising and marketing, loss prevention, and managing employee relations.
What is the 7 Eleven Hiring Process Like?
To get a job in 7 eleven, of course there has to be a hiring process. The 7 eleven hiring process has about 3 stages. They are:
The Application Process
We can find applications for employment online, with the job listings divided into sections for support, corporate, and Store/Restaurant roles to make searching for specific positions easier.
If you are applying to open a franchise, they will also complete this online. They will ask you to upload your resume and cover letter at the same time you fill out the application.
During the 7 eleven hiring process, the application process involves submitting a 7 Eleven application either via the 7 Eleven application portal or in person, at a 7 Eleven store you are interested in working.
You can find the standard 7 Eleven jobs and employment form online. Download it and you can fill out with your information and then you can submit it to stores yourself.
How to Apply
To apply via the 7 Eleven application portal, you need to go to the Careers menu on the 7 Eleven official website. Once you access the portal, you can find the openings for various 7 Eleven careers, ranging from Sales Associates to Managers.
If you think you have what it takes to become a 7 Eleven employee, then press the “Apply Now” button, so that you can start the 7 Eleven application process. You will be presented with a full list of 7 Eleven job options and you can apply to those that are appropriate for you.
Just hit the Apply Now button next to the job that interests you and you will start your online application. It takes about 15 minutes to fill in the online 7 Eleven application form, so you should have your extended information about your work history, along with references, and your education close by, so that you can include all the information required.
When you have everything ready, click the Next button to begin your application. You will have to sign in if you have already created a profile on the 7 Eleven application portal or you will have to register if this is your first time on the portal.
The portal is a very useful tool for the 7 Eleven application process because you can always check the application status of your chosen jobs.
The Interview Process
The second stage of the 7 eleven hiring process is the interview process. After you submit a 7 Eleven job application, whether you choose to apply in person or online, it will take a few days, up to several weeks for it to be processed because 7 Eleven receives a very high number of applications for their job openings.
The 7 Eleven hiring experts will assess your qualifications and if you are an eligible candidate for the position, you are called in for an interview.
During this stage of the7 eleven hiring process, you should expect a number of question ranging from why you want to work there to what your qualifications are.
Learn how to excel in an assessment by reading this Interview with Hiring Manager: 8 Ways Excel in 2023
The Telephone Interview Process
This is the third stage of the 7 eleven hiring process. They reserve the telephone interview for those applying for support or corporate positions, and those who have applied to open a franchise.
If your application is accepted, you will be called for a telephone interview with a member of human resources.
This interview will touch upon the skill listed on your resume and your work experience. They will want to know about any customer service experience you have and what your goals are. They may ask questions about your education and your course of study.
To learn how to excel in a phone interview, read this article; 30 Phone Interview Tips that Will Help you Get Hired
The Face to Face Interview Process
During the 7 eleven hiring process, they would invite you for the face-to-face interview. It is the final stage you would go through in the 7 eleven hiring process.
Your last step toward the end of the hiring process is the face-to-face interview. 7 Eleven conducts more laid-back, conversational-style interviews. Many of the questions will be customer service-focused, and you will want to highlight these skills.
If you are applying for a Sales Associate position, then you are going to have one interview with the Store Manager.
If you are applying for a higher-level position, then you might have to go through a more complex interview process that might include over one interview.
After the interview, it will take another few days before you get a definitive answer because there are going to be other candidates who will be considered for the careers. This is the last stage of the 7 eleven hiring process.
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Are There Other Testing In The 7 Eleven Hiring Process?
In the 7 eleven hiring process, those applying for roles within a store will be required to take a basic math test. They will give this test on the same day as the face-to-face interview.
Rather than being online, they will give it using paper and a pencil, which they will provide. The purpose is to ensure that anyone going into a role in which they will be required to handle money and count change can perform basic arithmetic functions.
Interview Questions during the 7 Eleven Hiring Process
Some questions you can expect in the 7 eleven hiring process include:
- Tell us about yourself?
- Why do you want to work at 7 Eleven?
- Why should I hire you?, What hours can you work?
- What is your greatest strength?
- Who are 7 Eleven’s competitors?
- What is your greatest weakness?
- What can you tell us about 7 Eleven?
- Have you ever worked at a convenience store before?
- What would your previous manager say about you?
- How was your attendance in your last job?
Frequently Asked Questions (FAQs)
Sometime in 1946, the stores were renamed to call their attention to their extended hours of operation from 7 in the morning to 11 in night.
7 Eleven is known to be the first convenience that operates 24/7. It has been a leader in the franchise industry for over 40 years and a convenience retailer for over 80 years.
As of 2019, 7 Eleven recorded a revenue of $18.66 billion.
The 7 Eleven is owned by Seven-Eleven Japan Co., Ltd
Currently, 7 Eleven has 78, 029 stores in total.
According to Glassdoor, users rated their interview experience at 7 Eleven as 58% positive, with a difficulty rating score of 40%. The difficulty of the interview also depends on the role you are going for.
According to previous candidates who’ve interviewed at 7 Eleven, the hiring process at 7 Eleven takes an average of 17 days.
They expect potential hires at 7 Eleven to dress business casual for the 7 Eleven interview process. It is important to avoid revealing clothing.
7 Eleven is the largest chain store in any category, opening approximately six stores per day in the world. It was founded in 1927 and was originally called the Southland Corporation. The company changed its name to 7 Eleven Inc.
Conclusion
Interviewers are looking for potential employees who are enthusiastic and sober. You just have to do your best to convince the interviewer that you will be a great addition to the team by showcasing your qualities, skills, and experience so you can stand out from other candidates.
Also, most employees say that the interview at 7 Eleven is quite simple and laid back. Once you take the 7 Eleven hiring process seriously, odds are that you would scale through.
References
- job-applications.com – 7 Eleven Interview Questions and Tips
- dailyworkhorse.com – 7 Eleven Application Online for Employment and Careers
- next-interview.com – 7 Eleven hiring process
- ncesc.com – 7 Eleven Interview Questions
- ca.indeed.com – Questions and Answers about the 7 Eleven hiring process
- worknearyou.net – 7 Eleven interview questions
- howigotjob.com – Hiring Age- How to get a job at 7 Eleven?
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