By dictionary definition, telemarketing jobs are the marketing of goods or services by means of telephone calls, typically unsolicited, to potential customers. This means it’s all about the handling of telephones for a company or institution. A handler attends to incoming calls for the company, and can also make calls to potential customers.
This approach sometimes requires a telemarketing representative to also use this medium too, promote or sell goods or services to potential customers as well as existing ones. Telemarketing representatives are actually an instrumental part of a company’s success.
They can help a business build its lead base and increase sales rapidly. If the sales field is your thing, then I would recommend you pursue a telemarketing job. Especially if you don’t intend to attend to clients face-to-face. For a start, this job acquaints you with real-world sales skills.
Table of contents
Who is a Telemarketing representative?
A telemarketer is an employee or agent who calls potential clients to encourage them to purchase items or services. He also addresses clients’ uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Then communicating verbal acceptances of offers to a Sales team for sale, documentation, and accountability.
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How Do I Become A Telemarketer?
To become a successful telemarketing representative, you must follow these tips:
- Get familiar with the client, by that I mean greet them appropriately and know their name, location, etc.
- Be positive and result-oriented. Begin each shift with a positive attitude and try your best to maintain that attitude throughout the rest of the day.
- Stay focused. Begin your calls strong and maintain that strength throughout the duration of your call.
- It’s important to understand and memorize the key points of the script provided to you by your employer. Become familiar enough with it so you only need to refer to it minimally.
- Take note of feedback from your clients. Be sure to note observations such as concerns or objections they express, patterns in the types of questions prospects ask, etc.
- Practice Practice Practice. Practice reciting your script or making mock phone calls frequently, whether you’re just starting out or have been on the job for a while.
What Skills Do I Need In Telemarketing Jobs?
Below are a few key points, to help you understand what skill set is necessary to get the job done.
- You must have good communication skills and be emotionally intelligent. The ability to recognize and manage your emotions and the emotions of others is very important.
- Maintain a Team Player Attitude and accommodate opinions from your colleagues.
- Adaptability and active listening play a good role too.
Telemarketing jobs from home that pays $50 and above
1. Telemarketing Agent
Your Duties and requirements:
- Direct communication with customers via e-mail and telephone to promote Biplanes and its product range.
- Recording of all sales activities.
- Follow up and qualify contacts from web registrations, promotions, events, and other marketing and sales activities.
- Prospecting for new clients/ lead generation.
- Execute marketing plan/marketing campaigns.
Required Profile
- Excellent Communication Skills.
• High & Effective communication skills.
• Standard Computer Skills.
• Good command of English.
• Teamwork spirit & Flexibility.
• Very good Communication & Negotiation skills.
2. Telemarketing Associate
Your Duties and requirements:
• Contact businesses by telephone in order to solicit sales for goods or services.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Maintains phone time or sales quotas as determined by management.
• Keep a safe and clean working environment by complying with procedures, rules, and regulations.
•Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information.
• Sustains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
job requirements.
• Excellent oral & written communication skills.
Functional Area
Marketing/Brand Management/Marketing Research/Digital Marketing.
3. Telesales
Your duties and requirements:
- Must have minimum experience in telesales/telemarketing.
- provide regular follow-up on inquiries received.
- Should be self-motivated, enthusiastic & fast learner.
- Must be results-oriented and able to work both independently and within a team environment.
- communication skills in English.
- Ability to work under pressure.
- Strong communication and negotiation skills.
Functional Area
Sales / Business Development.
4. Telephone Operator
Your duties and requirements:
- Answering client calls.
- calling Lead generation.
- Collecting accurate information from clients.
- Handling client queries.
- Timely support to the sales team.
- Attending to all complaints and feedback of customers to develop the quality of customer services.
- Convincing the clients through telephone.
- Stay updated on the market prices and company services.
Functional Area
Sales / Business Development.
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5. Telemarketing Executive
Your duties and requirements:
- experienced in concept selling preferred.
- Excellent communication skill in English.
- Knowledge of computers MS Office.
- Have Good command on English Language.
- Highly Flexible and open minded.
- Excellent communication skill.
Functional Area
Marketing / Brand Management / Marketing Research/Digital Marketing.
Conclusion
A telemarketer has to be very comfortable with staying on the phone the whole day with different clients. Your other duties may include performing data entry, processing administrative paperwork, and participating in sales training or meetings. It’s not an easy job but it pays well depending on how long you have to work.
And the fact that you can work from home makes it even more beautiful, though it depends on the company you work with.
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